Privacy Policy

Last updated: February 2026

1. Introduction

Hydrel ("we", "our", "us") is committed to protecting your privacy and ensuring you have a positive experience on our website. This Privacy Policy explains our practices regarding the collection, use, and protection of your information.

2. Information We Collect

Minimal Data Collection: Hydrel collects minimal personal information. We only collect information that you voluntarily provide to us through the contact form on our website.

• Email address (when submitting the contact form)
• Message content (when submitting the contact form)

No Collection of Sensitive Data: We do not collect name, phone number, location data, or any other personal information beyond what is necessary for responding to your inquiry.

3. How We Use Information

Information collected through the contact form is used solely for the purpose of responding to your inquiry. Specifically:

• To acknowledge receipt of your message
• To respond to your inquiry or question
• To provide additional information you have requested

We do not use your information for marketing purposes, promotional communications, or any other use without your explicit consent.

4. Data Sharing and Third Parties

We do not share, sell, trade, or transfer your personal information to third parties. Your email address and message are not sold, rented, or shared with any external organizations or marketing partners.

5. Essential Cookies Only

This website uses only essential cookies necessary for basic site functionality. These cookies are not used for tracking, analytics, advertising, or personalization. You can control cookie settings through your browser preferences.

6. Data Security

While we take reasonable steps to protect the information you provide, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, and you provide information at your own risk.

7. Data Retention

Information collected through the contact form is retained only as long as necessary to respond to your inquiry. We do not maintain long-term databases of contact information unless you have explicitly agreed to ongoing communication.

8. Your Rights Under UK/GDPR

If you are a resident of the United Kingdom or European Economic Area, you have rights regarding your personal data:

• Right of access: Request a copy of the information we hold about you
• Right of correction: Request correction of inaccurate information
• Right of erasure: Request deletion of your information
• Right to restrict processing: Request limitation of how your data is used
• Right to data portability: Request transfer of your data to another service
• Right to withdraw consent: If applicable, withdraw consent to data processing

To exercise any of these rights, contact us at [email protected].

9. External Links

This website may contain links to external websites. We are not responsible for the privacy practices of external sites. We encourage you to review the privacy policies of any external websites before providing your information.

10. Changes to This Privacy Policy

Hydrel may update this Privacy Policy periodically. We will notify you of significant changes by posting the updated policy on this page. Your continued use of the website constitutes acceptance of changes to this policy.

11. Contact Us

If you have questions or concerns regarding this Privacy Policy or our privacy practices, please contact us:

Hydrel
39 Willow Brook
Taunton, Somerset
TA1 2PJ
United Kingdom

Email: [email protected]
Phone: +44 1823 284 719